Veco™ awarded the Best in Category, CRM Software in the ESTAS Awards for 2021 in October.
The TV property expert, Phil Spencer told the 1,100-strong audience: “You’ve had to work incredibly hard, you’ve had to adapt your businesses, you’ve had to absorb considerable costs to follow the protocols and to enable things to happen safely. Quite simply delivering great service has never been more challenging so The ESTAS Awards for 2021 are the most well deserved ever in their entire 18 year history.”
Richard Murray, CEO of Veco™ comments: “I am really proud of the whole team. We get great feedback from our clients on a regular basis, and our Service Desk received an average review score of 9.9 out of 10 last month from 63 reviews after completing 944 support tickets.
“We achieve these service levels month after month and we are not always great at shouting about it, so it’s nice to get recognised in this way, especially winning such a prestigious award. The ESTAS are the only awards in the property industry awarded based on customer feedback, not by judging panels, so it makes it even more special.
“Thank you to all of our clients who took the time to give us a review, we will keep striving to maintain our standards and continue to give you the best service in the sector.”