The Importance of Reviewing Processes
Hear from our Head of Sales as he explains the importance of continuously reviewing internal processes. If you would like to get in touch with Chris to discuss how Veco can help you and your business please use the details below. We’d love to hear from you. Chris Reile Head of Sales […]
Homes (Fitness for Human Habitation) Bill
UPDATE JANUARY 2019: Following agreement by both Houses on the text of the Bill, it received Royal Assent on 20 December 2018. The Bill is now an Act of Parliament. The Ministry of Housing, Communities and Local Government will publish guidance for local authorities, landlords and tenants in the new year, before the Act comes […]
Tenant Fee Ban Update
On 5th November the Tenant Fees Bill started the Committee stage of the bill as it went to the Lords Grand Committee in the Moses Room (outside the Lords Chamber) for approximately 4 hours from 3.30pm. In Grand Committee, any member can take part and decisions on amendments can be made, but no votes can […]
We are supporting Agents Giving
This year we have become involved with Agents Giving and we love the work they do for the estate agency industry. We know that many of our agency clients organise fundraising events throughout the year, so if you do this then why not consider becoming an Agents Giving Ambassador? That way all of your fundraising […]
October Client Feedback
Our Service Desk received such great feedback in October we had to share it! Well done to our team for continuously providing such great service.
Reviewing Our October Training Week
We held another successful training week at our Leatherhead HQ in October and couldn’t be happier with the feedback we received. We focused this run of sessions on administrative tasks, property management, accounts and estate functionality but are planning on having another training week in the new year with different content so if you have […]
Meet The Team……Alice Mortimer, First Line Support
Hear Alice discuss her previous experience and how it positively impacts the support she provides on our Service Desk. Alice then explains the process we follow to ensure all inbound queries are dealt with promptly and to a high standard.
Read Our New Company Brochure
Take a look at our newly designed company brochure, we love it and hope you’ll enjoy what we’ve put together. Click the image or the link below to view. Veco Company Brochure
Can Proptech help us ‘plan’ for the future?
In an industry which is continuously challenged by unpredictable market trends, along with external economic and political factors effecting activity, is it possible forecast and plan for the future? Many estate and letting agents are seeing any recent and upcoming industry changes as an opportunity, giving the motivation to consider alternative ways of ensuring business […]
TRADING STANDARDS RAMPAGE
If you are operating in an office premises it is the law that you have your fees to vendors, landlords and tenants displayed in a prominent position under Section 83 of the Consumer Rights Act 2015. The same information should legally be displayed on the agent’s website. The notices must contain: A description of each […]