November Client Feedback

29th November 2018

Our Service Desk has had another great month with over a 1,000 support tickets closed so far and very positive feedback received by those they have helped.

 

Here’s a some of the feedback left by clients after receiving help from our Service Desk team.

 

 

And they did just as well with the ratings too.  Every time a support ticket is marked as ‘Closed’ we ask for a rating out of 10 on how that issue was handled and resolved.  The average rating for November was an incredible 9.3 out of 10.  Well done, team!

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Crackers, naff jokes, festive jumpers and some interesting head gear, the team came together over two days in November to get the Advent filming done. We turned the training room into our filming location with

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