November Client Feedback

29th November 2018

Our Service Desk has had another great month with over a 1,000 support tickets closed so far and very positive feedback received by those they have helped.


Here’s a some of the feedback left by clients after receiving help from our Service Desk team.



And they did just as well with the ratings too.  Every time a support ticket is marked as ‘Closed’ we ask for a rating out of 10 on how that issue was handled and resolved.  The average rating for November was an incredible 9.3 out of 10.  Well done, team!


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Advent Filming, Behind the Scenes

Crackers, naff jokes, festive jumpers and some interesting head gear, the team came together over two days in November to get the Advent filming done. We turned the training room into our filming location with

Veco and Integration Partners

Our ultimate goal is to build APIs which will allow any third party supplier to integrate with our Veco product range. This is no small feat given the diversity of products, services, platforms, apps and

Meet the Manager: Duwayne Lake

Hear from our Head of Service Desk and IT as Duwayne explains his role within Eurolink. [embed][/embed] If you'd like to know more about the IT services we offer, or about Veco in general, please