Client Feedback | April 2020 - Eurolink
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Client Feedback | April 2020

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Each month our Service Desk staff continue to provide exceptional support to our clients. Well done to our team for their continued hard work and great results. Below are just some of the excellent feedback comments they are consistently receiving.


Feedback Of The Month

Kerri Webb, Seymours Lettings & Management


Do you find The Hub efficient and easy to use?

Yes.

Is the response time to your queries fast, average, or slow?

Fast

What have been the greatest benefits you’ve experienced since using The Hub to log tickets?

I used to call Eurolink for all the office IT issues, now the staff all have their own accounts for the Hub and can log and track their own issues.

What has exceeded your expectations since using The Hub?

How quickly the response time is.

Is there anything we could improve or do differently?

No

Is there anything else that you would like to comment on or say about The Hub, our help desk, Veco by Eurolink or our IT Support Services?

The team are always efficient, friendly and helpful and are all experts in their fields.

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