How will Artificial Intelligence impact property agents?
By Richard Murray, CEO of Veco and Matt Chubb, CTO of Razor AI is already an unstoppable force in the UK economy, with recent research from Tech Nation showing that there are 1,200 AI companies, with a collective turnover of $2bn in 2021 – a 600% increase in the number of firms in the last […]
WHY CUSTOMER-CENTRICTY IS KEY FOR ESTATE AND LETTING AGENTS TO DRIVE REVENUE
Blog by Richard Murray, CEO of Veco™ According to the Harvard Business Review, the greatest barrier to customer centricity is the lack of a customer-centric organisational culture. A company must have leaders who deliberately cultivate the necessary mindset and values in their employees. Being customer-centric means putting the customer at the heart of everything you […]
The Power of Collaboration
There have been few topics as divisive as Vaccines, but in 2021 it became more than just a talking point, it became the turning point in allowing life to start getting back to some form of normality. Overnight, brands such as AstraZeneca, BioNTech, Moderna and Pfizer became as familiar as car brands. Whatever your opinion […]
Should the let-only landlord be put on the endangered species list?
The days of the let only landlord may be numbered, if industry pundits are to be believed. Citing an increase in cases of compliance clamp downs and vicarious liability claims being brought against lettings agents there is a push towards making the let only service a thing of the past. Despite the value of let-only […]
Diversification of the High Street and what it means for Residential Lettings
Boots have joined other high street names such as Lloyds Bank and John Lewis as companies diversifying into the residential property market. This seems to be an interesting trend amongst these retail giants, not least because these companies will be best placed to lead the debate on what happens to vast swathes of commercial property […]
Unlocking the value in your data
2021 has been a fast moving year for the property market, and none more so for the technology that drives that market behind the scenes. With that frantic movement has been some very interesting developments in the portal space, which has led to a wider discussion about data. After all, the portals are reliant on […]
Are you your community’s biggest cheerleader?
Every brand has a persona, an image or lifestyle qualities that it might communicate to its customers base. Big brands spend millions of pounds a year trying to get into the minds of their potential customers, trying to anticipate what it is that they might want to see or hear in terms of messaging. A […]
What Is Breathing Space?
The introduction of The Debt Respite Scheme (also known by its more catchier moniker of the Breathing Space Moratorium and Mental Health Crisis Moratorium) at the beginning of the month. Under these new regulations a person in debt can seek a moratorium from an approved debt provider. These new regulations change the way that property […]
How Can You Transform Your Business By Encouraging Innovation, Experimentation & Change?
Creating positive change in a business requires outstanding leadership and deliberate planning and execution. You can determine how to implement that change by looking at your team. After all, transformation is all about people. It takes human resources to plan and execute a strategy and usually it is those same humans who will be impacted […]
Why Is Monitoring & Analysing Your Data More Important Than Ever?
The world is becoming more and more data-driven… With endless amounts of data being acquired every second of every day by businesses, it’s no secret that large organisations like Google and Microsoft have been using data to make decisions for many years. However, nowadays they are not the only ones. Data analysis is being utilised […]