How will Artificial Intelligence impact property agents?
By Richard Murray, CEO of Veco and Matt Chubb, CTO of Razor AI is already an unstoppable force in the UK economy, with recent research from Tech Nation showing that there are 1,200 AI companies, with a collective turnover of $2bn in 2021 – a 600% increase in the number of firms in the last […]
WHY CUSTOMER-CENTRICTY IS KEY FOR ESTATE AND LETTING AGENTS TO DRIVE REVENUE
Blog by Richard Murray, CEO of Veco™ According to the Harvard Business Review, the greatest barrier to customer centricity is the lack of a customer-centric organisational culture. A company must have leaders who deliberately cultivate the necessary mindset and values in their employees. Being customer-centric means putting the customer at the heart of everything you […]
The Power of Collaboration
There have been few topics as divisive as Vaccines, but in 2021 it became more than just a talking point, it became the turning point in allowing life to start getting back to some form of normality. Overnight, brands such as AstraZeneca, BioNTech, Moderna and Pfizer became as familiar as car brands. Whatever your opinion […]
Flexible Working is “rightly here to stay” The high streets have re-opened, the restaurants and bars have been dealing with the pent up demand and usual summer trade; and the kids will soon be returning to school. For all intents and purposes you could be mistaken for thinking that the pandemic will soon be a […]
Avoiding The Pain Of Void Periods
Property management gets a bad rap sometimes as being full off of administrative tasks that can often be fairly low-value and repetitive, but none the less vitally important and cannot be avoided. One of the grey areas of property management has always been void periods. Landlords hate them and would rather that they didn’t exist […]
Should the let-only landlord be put on the endangered species list?
The days of the let only landlord may be numbered, if industry pundits are to be believed. Citing an increase in cases of compliance clamp downs and vicarious liability claims being brought against lettings agents there is a push towards making the let only service a thing of the past. Despite the value of let-only […]
Diversification of the High Street and what it means for Residential Lettings
Boots have joined other high street names such as Lloyds Bank and John Lewis as companies diversifying into the residential property market. This seems to be an interesting trend amongst these retail giants, not least because these companies will be best placed to lead the debate on what happens to vast swathes of commercial property […]
The Future Of Search Has Found Its Voice
It is hard to believe that it is ten years since Apple unveiled its digital assistant ‘Siri’ in October of 2011. Since then the virtual digital assistance space has evolved and become more sophisticated. There is hardly an essential household electronic ‘smart’ device that does not integrate this sort of functionality. Whether your personal favourite […]
Unlocking the value in your data
2021 has been a fast moving year for the property market, and none more so for the technology that drives that market behind the scenes. With that frantic movement has been some very interesting developments in the portal space, which has led to a wider discussion about data. After all, the portals are reliant on […]
Are you your community’s biggest cheerleader?
Every brand has a persona, an image or lifestyle qualities that it might communicate to its customers base. Big brands spend millions of pounds a year trying to get into the minds of their potential customers, trying to anticipate what it is that they might want to see or hear in terms of messaging. A […]