VECO™ WINS ESTAS BEST CRM SOFTWARE FOR THE SECOND YEAR RUNNING
Veco™has been awarded the prestigious ESTAS Best CRM Software, at a glittering live event on Friday 14 October, at the Grosvenor House Hotel in London. The ESTAS Customer Service Awards 2022, sponsored by Coadjute, were announced by the UK’s favourite TV property presenter, Phil Spencer at the 19th annual ESTAS ceremony. Veco™has won this Award […]
DO ONLINE AGENTS HAVE THE COMPETITIVE ADVANTAGE TO TAKE SIGNIFICANT MARKET SHARE FROM HIGH STREET AGENTS?
Blog by Richard Murray, CEO of Veco™ According to recent data collected between January 2022 to April 2022 from Zoopla, Rightmove and Home.co.uk, hybrid and online estate agents have enjoyed a surge in instructions, pushing their market share to 18% in April 2022, up from 12% over the last 12 months. Despite the increase in […]
WHY CUSTOMER-CENTRICTY IS KEY FOR ESTATE AND LETTING AGENTS TO DRIVE REVENUE
Blog by Richard Murray, CEO of Veco™ According to the Harvard Business Review, the greatest barrier to customer centricity is the lack of a customer-centric organisational culture. A company must have leaders who deliberately cultivate the necessary mindset and values in their employees. Being customer-centric means putting the customer at the heart of everything you […]
HOW CAN AGENTS GUARD AGAINST A POTENTIAL CYBER ATTACK?
Blog by Duwayne Lake, Operations Director of Veco™ Did you know that we offer a bespoke IT systems service for Estate and Letting Agents in and around the M25? We support a number of existing Veco users and also Agents who use other CRM Software. Because we specialise in the agency sector, we know the specific […]
VECO™ JOINS THE FIGHT AGAINST DIGITAL POVERTY
Veco™ has pledged six laptops to Stephen Brown’s Computer’s for Schools campaign, which has successfully raised over £88,500 through donations from agents and suppliers, since launching in January 2021. The fundraising campaign has already delivered 805 laptops and tablets, plus 12 dongles to schools nationwide. Agents supporting the campaign can choose local schools and organisations in their […]
Veco aids Lone Workers
Veco has introduced a new feature, a ‘Help’ message for lone working agents when they are in a situation such as a viewing and are facing potential serious issues. The new feature, which is integrated into the Veco™ mobile app “Connect”, has been introduced to improve the safety of lone workers. Veco has included […]
VECO™ AWARDED BEST IN CATEGORY IN THE 2021 ESTAS AWARDS
Veco™ awarded the Best in Category, CRM Software in the ESTAS Awards for 2021 in October. The TV property expert, Phil Spencer told the 1,100-strong audience: “You’ve had to work incredibly hard, you’ve had to adapt your businesses, you’ve had to absorb considerable costs to follow the protocols and to enable things to happen safely. […]
What is the future of Voice Search?
The voice search revolution is dramatically altering how consumers engage with businesses and is going to transform the work of property professionals, as profoundly as email, online advertising and digital document management has already done. People constantly use their phones to look for locations around them at any given time and voice search is becoming […]
How Important is Data Quality?
One of the things that is difficult to manage in any modern business is data quality, but it is particularly important in estate agency businesses. At Veco by Eurolink, we’ve never really been big fans of mandatory fields, but we do offer mandatory fields as an option within our software. In some cases mandatory fields […]
Flexible Working is “rightly here to stay” The high streets have re-opened, the restaurants and bars have been dealing with the pent up demand and usual summer trade; and the kids will soon be returning to school. For all intents and purposes you could be mistaken for thinking that the pandemic will soon be a […]